Shipping Information
Everything you need to know about delivery, returns, and secure shopping at CodeDb.
Delivery & Shipping
We offer free shipping on all orders across our full range of The Kooples clothing, accessories, and bags. Once your order is placed, we process and dispatch it promptly so you can enjoy your new pieces without delay.
Delivery timeframes vary by destination. You will receive a tracking number once your parcel is on its way — use our Track Order page to follow its progress.
Returns & Guarantee
We stand behind every purchase with a 20–30 Days Return Guarantee. If you are not completely satisfied with your item, you may return it within this window for a refund or exchange, provided it is in original condition.
To initiate a return, please contact our support team with your order details.
Secure Shopping
Your security matters. Our checkout is protected by SSL encryption, ensuring your personal and payment information stays private. Shop with confidence knowing every transaction is safeguarded.
When you shop for The Kooples at CodeDb, you can expect a straightforward and dependable delivery experience from the moment you place your order. Every item in the collection — from tailored trousers and leather jackets to soft cotton polos and satiny dresses — is prepared with care and sent out promptly so your new pieces arrive without unnecessary delay. Because shipping is free across the full range, you can focus on building your wardrobe rather than worrying about extra costs. Whether you are refreshing your workwear with a slim-fit shirt or adding a cozy jumper for the weekend, the process stays simple from checkout to doorstep, with tracking available so you always know where your parcel is along the way.
Our return policy is built around your confidence in every purchase, giving you a generous window to decide whether each piece truly suits your style. If something from your order is not quite right, whether it is a faded print hoodie that does not match your expectations or a pair of raw jeans that fits differently than you imagined, you can send it back within the return period for a smooth resolution. We encourage you to inspect your items as soon as they arrive and reach out if you have any questions about sizing, fabric, or fit. Our goal is simple: make sure you feel good about every The Kooples piece you bring home.
Secure shopping is at the heart of the CodeDb experience, which is why every transaction is protected with strong encryption to keep your personal and payment details safe. When you browse the site, check out, or track an order, you can do so with peace of mind knowing that your information is handled responsibly. From the moment you add a military-style khaki jacket to your basket to the final confirmation of your purchase, the entire process is designed to be smooth and worry-free. We believe that a great shopping experience includes feeling completely secure, so you can enjoy exploring the full selection of tops, shirts, dresses, bags, and accessories without hesitation.
Beyond the delivery and returns details, CodeDb is dedicated to helping you discover the right The Kooples pieces for every occasion. The collection spans versatile essentials — printed tees, buttoned shirts, slim trousers, sporty sweaters, and elegant accessories like belts and ties — so you can mix and match with ease. Whether you are dressing up for a business meeting or putting together a relaxed weekend look, the range offers plenty of options in classic shades like black, white, beige, and khaki. With free shipping, a straightforward return guarantee, and secure payment methods, building your ideal wardrobe online feels effortless and enjoyable from start to finish.
Need Help?
If you have questions about shipping, returns, or your order, we are here to assist.
📞 (+61) 470 469 608
✉️ support@www.codedb.net
30 The Crescent, Homebush NSW 2140 AUSTRALIA
Free Shipping on all orders | Up to 70% Off The Kooples | 20–30 Days Return Guarantee